kakekpro Platform Privacy Notice

This page describes what we collect when you use kakekpro and how we keep that data protected. We collect your email, full name, date of birth, government ID, proof of address, phone number, and payment details when you open an account and verify your identity. We use this data to process deposits and withdrawals, prevent fraud, and comply with financial regulations in the jurisdictions where we operate.

We do not sell your personal information to third parties for marketing. We share data only with payment processors, banking partners, and compliance teams where necessary to deliver our service. Our servers may sit outside your home jurisdiction—data transfers are protected by encryption and contractual safeguards. You have the right to access, correct, or delete your data subject to legal retention requirements.

This privacy notice applies to all users of kakekpro. It describes our practices as of the date below. We update this notice if our practices change, and we notify users of material changes via email or account alert.

What Data We Collect on kakekpro

Account Registration

When you register on kakekpro, we collect your email address, username, password (hashed for security), full name, date of birth, and phone number. This data is necessary to create your account and enable login. We use your email to send account notifications, withdrawal confirmations, and security alerts. We do not use your email to send marketing material unless you explicitly opt in.

Identity Verification (KYC)

Before your first withdrawal, we require identity verification. We collect a clear photo of your government-issued ID (passport, national ID card, or driver's license) and a proof of address (utility bill, lease agreement, or bank statement dated within the last three months). This data is stored securely and used only to verify your identity and comply with anti-money-laundering regulations. We retain this data for the duration of your account plus seven years after closure, as required by financial regulations.

Payment Information

When you deposit, we collect your payment method details. For mobile wallets like DANA, e-wallet, mobile banking, and local payment, we store your phone number and account reference. For bank transfers via online payment, e-wallet, mobile banking, or local payment, we store your account number and name. For online payment and e-wallet, we collect payment identifiers. We do not store full card numbers—payment processors handle card data separately under their own security standards. We use payment data to process deposits and withdrawals, reconcile accounts, and detect fraud.

Transaction and Gameplay Data

We log every transaction on kakekpro—deposits, withdrawals, bets placed, and game outcomes. This data includes timestamps, bet amounts, game names, odds, results, and profit or loss. We retain transaction data indefinitely for account history, dispute resolution, and regulatory compliance. We use this data to investigate disputes, detect fraud, and provide you with account statements.

Cookies and Device Information

We use cookies to maintain your login session, remember your preferences, and track your browsing on kakekpro. Our cookies do not track you across other websites. We also collect device information—operating system, browser type, IP address—to detect fraud, enforce security policies, and provide technical support. We retain this data for 12 months.

How We Use and Share Your Data

Our Use of Your Information

We use your data to deliver kakekpro services—process deposits and withdrawals, settle bets, and manage your account. We use your email to send transactional messages (withdrawal confirmations, security alerts, account statements). We use your payment information to reconcile deposits and detect fraud. We use your gameplay data to investigate disputes about bet settlements. We use device and IP information to prevent fraud, enforce account security policies, and stop unauthorised access.

Third Parties We Share Data With

We share your data with trusted partners only when necessary to deliver our service. These include payment processors (companies that handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), banking partners who process your withdrawals, and compliance providers who help us meet anti-money-laundering regulations. We also share data with law enforcement or regulators if legally required. We do not share your data with marketing companies or data brokers. All third parties are contractually bound to protect your data.

Data Security at kakekpro

We encrypt your data in transit using TLS (Transport Layer Security). We store passwords and sensitive data using industry-standard encryption algorithms. Our servers are protected by firewalls and intrusion detection. We limit employee access to personal data to those who need it for their job. We conduct annual security audits and maintain incident response procedures. If we detect a data breach, we notify affected users within 48 hours and cooperate with regulators.

International Data Transfers

Our servers may be located outside Indonesia. When we transfer your data internationally, we use contractual safeguards (Standard Contractual Clauses or Binding Corporate Rules) to ensure your data receives equivalent protection. Your data may be processed by staff in different countries as part of our operational and support functions. By using kakekpro, you consent to these transfers.

Your Rights Regarding Your Data

You have the right to access all personal data we hold about you. You can request a copy of your data in a readable format. You have the right to correct inaccurate data—you can update your email, address, or phone number directly in your account settings. You have the right to delete your data, except where legal holds apply (e.g., KYC data retained for seven years). You can withdraw consent for cookies at any time via your browser settings. To exercise these rights, contact our support team with your account details and specific request.

Contact and Complaints

If you have privacy questions, contact our support team via live chat, email, or phone. Our team responds in Indonesian and English and can help with data requests, deletion, or corrections. If you believe we have violated your privacy rights, you may file a complaint with your local data protection authority or with us directly. We investigate complaints within 30 days and respond with our findings.

Updates to This Privacy Notice

We review this privacy notice annually. If we make material changes—such as new data collection, new third-party partners, or changes to retention periods—we notify all users via email or account alert at least 30 days before the change takes effect. Non-material updates (such as correcting typos or clarifying existing practices) may be made without prior notice. Your continued use of kakekpro after notification of changes constitutes your acceptance of the updated notice.

This privacy notice applies to all users of kakekpro across supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions where our service is permitted by local law. It covers your interactions with our live dealer tables, sportsbook (Liga 1, Piala AFF, Champions League), slots, and esports markets. It also applies during seasonal changes—for example, during Idul Fitri, Idul Adha, Imlek, and Nyepi when our operations may adjust but data practices remain the same.

Last updated: [Current date]. Effective date: [Effective date].